Privacy Policy
At Shepherd's House, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, book a stay, or plan a mountain adventure with us.
1. Information We Collect We collect personal information necessary to enhance your experience and organize our services efficiently. This may include:
Name, email address, phone number, and payment details when booking a tour or accommodation.
Browsing data and preferences collected through cookies and analytics tools.
Communication records when you contact us for support, questions, or custom itineraries.
Optional information, such as travel preferences or dietary requirements, to personalize your stay.
2. How We Use Your Information Your personal data helps us offer a seamless and authentic travel experience in Kyrgyzstan. We use this information to:
Process bookings, confirmations, and payments securely.
Provide guest support and respond to your inquiries.
Improve our website, services, and user experience based on your interactions.
Send relevant updates, essential trip notifications, and occasional news from the mountains.
3. Data Sharing and Third-Party Services To ensure your travels run smoothly, we may share your data with:
Trusted local partners, such as regional drivers and guides, strictly when necessary for your specific itinerary.
Service providers who help manage our website and bookings.
Legal authorities if required for compliance with applicable laws.
We never sell your personal information to third parties.
4. Cookies and Tracking Technologies We use cookies to enhance website performance and tailor your experience. Cookies allow us to:
Understand user behavior and optimize site navigation.
Remember your preferences for future visits.
Ensure our website runs smoothly across all devices.
5. Your Data Rights & Security We respect your rights over your personal data and take appropriate measures to keep it secure. You have the right to:
Access, update, or delete your information upon request.
Opt out of any marketing emails by letting us know.
Restrict certain data processing under applicable privacy laws.
Request a copy of the data we store about you.
6. External Links and Third-Party Content Our website may contain links to third-party travel partners, regional info, or external resources. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal information.
7. Policy Updates We may update this privacy policy periodically to reflect changes in regulations and our services. Any major updates will be communicated through our website.
Contact Us
If you have any questions or concerns regarding your data or this Privacy Policy, please contact Jonathan and Saule at:
Email: shepherdshouse.kg@proton.me
Phone: +996 709 606 713
Address: Aktilek str 19, Aksuu village, Kyrgyzstan
By continuing to use our website, you acknowledge and agree to the terms outlined in this Privacy Policy.